We use commercial principles for community good
Working at Halo Leisure is not like working for a commercial gym or sports centre. We are smart and savvy – we know our customers want to work out in stunning spaces using the best equipment – but our social enterprise status (with all profits ploughed back into the work we do) means we use commercial principles for community good, putting people before profit. And we’ve won plenty of awards for the difference we’ve made to people as we’ve grown since (we now manage leisure centres across four counties including Herefordshire, Shropshire, Wiltshire and Bridgend County).
We offer support at every level, for every ability, at every age
At Halo we welcome everyone from elite athletes training for international competitions to school children wanting to learn to swim, from teams coming into our centres for tennis, football, squash, circuits and classes to individuals sent to us by their GP to aid recovery or prevent ill health. And so many others in between. Every one of them is welcome, and every one receives support to help them reach their goals.
We have a team who live our values and change lives everyday
This is a way of working that influences the decisions we make and the people who work for us. Our staff get it – the community benefit at the heart of this organisation – and live and breathe our mission to promote physical and mental health, articulating it to the community in the way they work and the support they offer.
We, in turn, support staff in a way that shapes their future and fulfills ambitions
Staff at Halo continue to learn throughout their time with us, benefiting from bespoke training that can propel them forward into a career in this sector which will play a vital role for us all in the future – the way we live, and the way we prosper.
At Halo we understand the importance of rewards for hard working teams and are proud to offer an industry-leading benefits package with fantastic discounts for you and your family.
Our staff benefits package is put together to be relevant and useful to you and your family. The benefits are reviewed throughout the year, with new incentives added into the mix to make life richer and to ensure our employees know they’re valued.
Halo would be nothing without its team - staff who reach, teach, engage and inspire our visitors every day, developing their own professional skills as they go. At Halo we recognise and celebrate our employees loyalty and commitment when key milestones are reached with special anniversary treats!
We work like a family, and when one of our employees takes maternity leave they’ll receive a baby hamper full of essentials when the baby is born.
We have confidence in our team and want them to grow in the role, and enjoy the wellbeing they deliver to customers. That’s why we offer our employees the chance to apply for sabbaticals, a brilliant opportunity for personal and professional growth.
Cycle to Work Scheme
We don’t just promote being more active more often among our customers. Employees who sign up for our Cycle to Work scheme can enjoy big savings on purchases of bikes and accessories, while spreading any cost via monthly payments from their salary.
Discounted Children’s Halo Birthday Parties
Every year our team makes hundreds of pool and activity birthday parties magical so we make sure they’re entitled to 25% off when booking a party for their own children.
Discounted Halo Cafe Purchases
Our Halo cafes are the place where visitors wind down and catch up with friends. We want our team to enjoy the same, so employees receive 25% off their total bill when purchasing drinks or food.
Discounted Halo Membership for your Family
Staff help ensure our visitors enjoy all the benefits of our gyms and leisure centres, so receive free use of the gym, pools and other activities for themselves - plus discounted rates for family members living at the same address**
Discounted Retail at Halo
And in case they need kit to enjoy the above, staff receive 10% discount on all retail goods sold in Halo.
Staff can reclaim the cost of their annual flu jab from Halo, and enjoy good health through the winter months.
FREE Halo Membership for You
Free use of the gym, pools and other activities for yourself plus discounted rates for family members living at the same address**
Maternity & Paternity Pay
Family matters to our social enterprise, which is why we’ve enhanced employee maternity and paternity pay.
We match employee’ pension contributions up to a value of 6%.
Our team’s health is always a priority. That’s why contracted staff are entitled to discounts and savings on dentists, opticians and therapy treatments along with free access to a 24 hour Doctor line, counselling advice and many other benefits.
Rewards & Cashback
And when you’re not at work? Contracted staff have access to a huge range of discounts or cashback on hundreds of retailers, travel companies, restaurants & many more besides!
Training and Development
This is an amazing sector to work in, delivering skills you can take into the future. That’s why we deliver exciting career pathways and exceptional training and development. Your future starts here.
Your pathway to professional satisfaction and success
At Halo we understand the importance of being able to grow, develop and learn new skills! Our training pathways offer our employees a range of different ways to explore those possibilities and help them achieve their career goals or even career changes.
Your training pathway…
Our staff embrace a way of working which is about professionalism and passion, integrity and innovation and, of course, respect – for each other and the communities we serve.
We know that no two members of the staff are the same, and that everyone needs their own bespoke support and brings their own unique talents to the team. Our learning pathway is set up to support and celebrate that. You’ll be developing skills and experience every day as you join others on a pathway through your induction and training.
Our Halo Apprenticeship scheme is the perfect way to start your career in the leisure industry…
Apprenticeships offer the perfect combination of hands-on experience with the support of specialist staff in our centres, and off-the-job study with Lifetime, our training provider, who can help you gain the qualification that will support your development in the future.
We want to welcome applicants with a passion for this sector and the difference it can make to people’s health, wellbeing and happiness – applicants who can reflect the diversity in the community they work in. And as they work, train, and develop – as they become an integral part of our team – they’ll be learning about this fast paced industry and helping it thrive, while they gain a solid and rounded understanding of the sector so they can progress in their careers..
Halo provides an apprenticeship scheme leading to a range of apprenticeship opportunities in the following areas:
As part of the apprenticeship you can gain some of the following nationally recognised qualifications:
What’s in it for you:
Adam Taylor is 23 and moved into the leisure industry after he graduated from Swansea University. He recently joined our training scheme and our team at Pencoed (South Wales), and has already completed four qualifications including a Level 3 Award in Education and Training, an RLSS National Pool Lifeguard Qualification Training Assessor course, and STA Award Course in Swim Teaching, and a STA Pool Water Treatment Course.
The support Halo offer and their way of working was a positive surprise. I came from another, larger leisure group and thought it would be a similar environment here. But there is something different about the approach. The induction process was not only thorough but saw me speaking to a lot of different people from different sites and departments in the organisation – in groups and one-to-one throughout – and my line manager was incredibly approachable.
There was a sense of belonging from the start. I felt part of a team from day 1 and was not only learning about everyone’s different roles but, within the first few weeks, reflecting with my manager about the direction I wanted to take. I am in customer service now, but they know my ambition is to become a general manager. As opportunities arise I’m always asked if I want to have a go, not only where I’ve shown an immediate interest, but if it creates a chance to learn or see a different side of the business. And the formal training options are incredible.
There is a training schedule you can book into when you have chosen your career path, and which is reviewed as you progress. I’m in Pencoed at the moment, where the key offer is the pool. But at the same time I’m doing a Level 2 Fitness Instructor qualification (there’s a small gym here) and a management qualification. I have, since starting, completed four training courses and am currently studying for two management courses and, this month, started on a further swim teaching qualification.
Like most people in their late 20’s early 30’s, I found myself in 2021 facing somewhat of an existential crisis. I was in a job that I enjoyed, but it wasn’t the job that I had trained for. As someone trained in a creative field, finding a job in that field without moving to a big city can be difficult. This was made even more difficult by the fact that I also happen to be disabled.
When I saw the job posting for the Digital Marketing Coordinator with Halo it ticked all my boxes for the type of career I wanted. More importantly, it ticked all my boxes for the type of accommodations I needed as well. There were options to work from home, one of the staff benefits was a wellbeing plan that included optical and dental (something very helpful for those of us with connective tissue disorders) and the job description and application process were easy to understand and use.
The thing that struck me the most was the interview process itself. From the start the main word I would use to describe the whole process was “considerate”. There was no part of the process where myself and my disability did not come first. After the first part of the interview process there was even a second meeting with my soon to be manager and the people director just to discuss my disability and specifically what they could do as a potential employer to best support me and ask what I would need from them. This was all before I had even been offered the job. Needless to say, if there was any part of me that was still doubting whether or not I should be changing jobs in the middle of a pandemic, this meeting was the thing that made up my mind.
Since joining Halo it has been more of the same, I have been constantly supported by my manager and my team. Wherever possible, my work environment and set up are best optimised for my health and personal comfort and as a result of that I’ve been able to jump head first into the job and give it my all. There are still days where I don’t feel 100%, but I know that on days like that I can contact my manager and there is always a way to work around it where my health is the priority.
2021 was a strange year, but I can safely say that applying for my job at Halo Leisure was one of the best parts of it.
Daniel first came to Leominster Leisure Centre as a 15 year old on school work experience which led to him securing a voluntary position. We were very lucky to have Daniel as a volunteer for 9 months helping out in the cafe but most of his time he could be found in the pool working alongside a swimming instructor, supporting children on the learn to swim programme. After successfully achieving the National Pool Lifeguard Qualification, we were delighted to offer Daniel a position as part of our lifeguarding team.
Daniel’s efforts were recognised when he was awarded Halo’s ‘Volunteer of the Year’.
Have you got a question about our application process?
The below might be able to answer your question if not please fill in our contact us form and we will be in touch.
A: Having a diverse workforce is very important to us. We would assess your needs on an individual basis and work to support you to be a success in your chosen role.
A: Yes, you can apply for as many of our vacancies that interest you at any one time.
A: We aim to shortlist people very soon after application and then arrange interviews for suitable candidates. You should hear something from us after a maximum of two weeks.
A: Yes you can reapply for vacancies in the future. Please contact firstname.lastname@example.org if you would like to receive some feedback to help any future applications. We also offer a handy interview preparation guide. We know interviews can be tough, and want to help you present the very best version of yourself.
A: Yes, for all successful candidates we require two references, one of which should be from your current or most recent employer. For some of our job roles we also require DBS checks. Where DBS is required, this is confirmed as part of any conditional job offer. We will also check your right to work and any relevant qualifications.
A: Yes, CVs are kept within our secure online recruitment system for 12 months so that we can keep you in mind for any future opportunities. However, you can request that your information is removed sooner than this if you wish. You can make this request by emailing us at email@example.com.
Halo Leisure Services Limited is committed to our responsibilities for safeguarding and promoting the welfare of children, young people and adults at risk as outlined in all relevant UK legislation which support safeguarding practice, including Working Together to Safeguard Children and the Care Act 2014.
We are committed to recruiting candidates who share this commitment to safeguarding, and therefore we apply robust recruitment and selection procedures to ensure that the people selected are right for the job, and that all candidates are appropriately screened prior to commencement of employment.
If you are invited for interview then we shall assess issues in relation to safeguarding and promoting the welfare of children and young people/ adults at risk including:
- your motivation to work with/alongside children and young people or adults at risk;
- your ability to form and maintain appropriate relationships and personal boundaries with children and young people or adults at risk;
- your maturity to respecting differences in others
Pre employment checks
All our centre based roles involve working with or alongside children or adults at risk.
All job offers will be condition on the satisfactory completion of pre-employment checks.
If you are offered the post, we shall ask for evidence of:
- your identity;
- your right to work in the UK: and,
- your qualifications (including any relevant professional registration)
We will also undertake the following:
- An enhanced DBS check
- An assessment to ensure you are medically fit to undertaken the role
- We will also take up 2 references prior to confirmation of your appointment
You should provide details of 2 referees, one of which must be your current or most recent employer. If for any reason you do not have a current employer then the people team will advise on what suitable referees are acceptable.
If you are currently working with children or adults at risk, on either a paid or voluntary basis, your current or previous employer will be asked about disciplinary offences relating to children or adults at risk, including any in which the penalty is time expired. We will also ask if you have been the subject of any safeguarding concerns and if so, the outcome of any enquiry or disciplinary procedure.
Recruitment of Ex-Offenders
If you are successful at interview then we will require you to obtain an Enhanced Certificate of Disclosure from the Disclosure and Barring Service (DBS) and we administer this process. Many of our roles may also require a Barred List check. We will ensure that an open and measured discussion takes place on the subject of any offences or other matters that might be relevant to the position.
We ensure that anyone making appointment decisions has the necessary information, guidance and support to identify and assess the relevance and circumstances of any offences.
Please note that providing false information is an offence and could result in your application being rejected or your dismissal from employment if you are appointed. The matter may also be referred to the police or other relevant agencies.
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